In our attempt to keep you completely satisfied with
your purchases, we would like to inform you about our
The product should always be returned in its
original state with the packaging and accessories
that accompany it. there should not have been any
change (washing, ravelling, etc.). the shoes should
be tested on a clean floor or carpet so that their
sole does not get dirty. the shoe box should be
protected and returned unchanged.
If the product is defective, we replace it
immediately as long as it is in stock. in case of not
available stock, you are given a gift card for your
next purchases or in telephone contact with our
company, we replace your product with another of
equal or greater value.
In case of a change in size, you must inform us
immediately by call for the reservation of the
right size (if it is in stock) and return to us our
product within 5 days from the date of delivery.
all changes and returns will be made within 5 days and
shipping costs will be paid by the buyer as long as they
concern his/her own fault.
In all the above cases, contact us immediately on tel.211
411 9236 or e-mail email@example.com